1q1q: Terms & Conditions

1. Acceptance of These Terms

By creating an account on 1q1q or by using any part of the platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form the entire agreement between you and 1q1q. If you do not agree, please do not register or continue to use the site.

These terms apply to all account holders, including players who registered before this version was published. Continued use of the platform after any update constitutes acceptance of the revised terms.

2. Who Can Register

To open a 1q1q account you must:

• Be at least 18 years old at the time of registration.
• Be physically located in a jurisdiction where online gaming is not explicitly prohibited for you personally.
• Not be an employee, contractor, or close family member of a 1q1q staff member.
• Register only one account. Duplicate accounts will be closed and balances forfeited.

3. Your 1q1q Account

Registration

You must provide accurate, complete, and up-to-date information when registering. This includes your legal name, date of birth, and a valid mobile number linked to bKash, Nagad, or Rocket. 1q1q reserves the right to verify any detail you provide at any time.

Account Security

You are responsible for keeping your login credentials private. Do not share your password with anyone. If you suspect unauthorised access, change your password immediately and contact our 24/7 Live Chat. 1q1q will not be liable for losses resulting from your failure to secure your account.

Account Suspension and Closure

1q1q may suspend or close an account without prior notice if we detect fraud, bonus abuse, identity misrepresentation, or any breach of these terms. Any balance remaining after a confirmed breach will be reviewed before release; in serious cases it may be forfeited. You may also request voluntary account closure at any time through Live Chat.

4. Deposits and Payments

All transactions on 1q1q are processed in Bangladeshi Taka (৳ BDT). The following payment methods are accepted:

Deposits must come from an account registered in your own name. Third-party deposits are not allowed. 1q1q does not charge transaction fees on deposits, but your mobile banking provider may apply its own charges.

5. Withdrawals and KYC

Before processing your first withdrawal, you must complete identity verification (KYC). Acceptable documents are National ID Card (NID), Passport, or Driving Licence. Verification typically takes up to 12 hours after document submission.

Withdrawal requests are processed to the same payment method used for the most recent deposit, wherever possible. 1q1q reserves the right to request additional verification for large withdrawals or unusual account activity. Failure to pass verification will delay or prevent release of funds.

6. Bonus and Promotion Rules

All bonuses offered by 1q1q, including the first-deposit welcome bonus, reload bonuses, and cashback, are subject to the following general conditions:

Bonus funds cannot be withdrawn directly. Only winnings generated after the wagering requirement is fully met are eligible for withdrawal. 1q1q may adjust, cancel, or claw back a bonus if abuse is detected, including splitting deposits to trigger multiple first-deposit bonuses.

7. Game Play and Fairness

All games on 1q1q are supplied by licensed providers including Habanero, Playtech, Red Tiger, JDB, Spribe, Ezugi, and JILI. Each title uses a certified Random Number Generator (RNG). Published RTP percentages are theoretical averages calculated over millions of rounds and do not guarantee any individual session outcome.

Disconnection and Incomplete Rounds

If your connection drops during a game round, the round will be completed by the game server automatically. The result will be recorded and your balance updated when you next log in. 1q1q is not liable for losses caused by unstable internet connections on your end.

Bet Limits

Each game carries its own minimum and maximum bet. Placing a bet that exceeds the published maximum will result in the bet being rejected. Check the game-specific rules before placing large wagers.

8. Prohibited Behaviour

The following actions are strictly prohibited on 1q1q. Violations may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities:

• Using automated tools, bots, or scripts to place bets or interact with the platform.
• Colluding with other players in live casino or card games to gain an unfair advantage.
• Exploiting software bugs or displaying abusive behaviour toward support staff.
• Attempting to launder funds through deposits and withdrawals without genuine game play.
• Opening accounts on behalf of a third party or allowing a third party to operate your account.
• Providing false or forged identity documents during KYC.

9. Limitation of Liability

1q1q provides the platform on an "as available" basis. We do not guarantee that the site will be uninterrupted or error-free. Planned maintenance will be announced in advance where possible, but emergency downtime may occur without notice.

To the maximum extent permitted by applicable law, 1q1q's total liability for any claim arising from use of the platform shall not exceed the value of your account balance at the time the claim arose. We are not liable for indirect, incidental, or consequential losses including lost profits.

Nothing in these terms limits liability for fraud, gross negligence, or any matter that cannot be excluded by law.

10. Responsible Gaming

Gambling on 1q1q is intended as entertainment. We offer the following tools to help you stay in control:

• Deposit limits: Set daily, weekly, or monthly caps via Live Chat.
• Self-exclusion: Request a cooling-off period or permanent exclusion at any time.
• Reality checks: Contact support to enable session time reminders.

If gambling is causing financial or emotional distress, please stop playing and seek help. For more information, visit our Responsible Gaming page.

11. When These Terms Change

1q1q may update these Terms & Conditions at any time. When material changes are made, we will post the new version on this page with a revised "Last updated" date. We will also notify active account holders via the platform notification system where feasible.

It is your responsibility to check this page periodically. Continuing to use the platform after changes are posted means you accept the updated terms. If you disagree with a change, your only option is to close your account.

12. How to Reach Us

For questions about these terms, your account, or any transaction on 1q1q, contact our support team through the methods below. We do not publish email addresses; all queries must go through the platform.

For KYC-related disputes or account closure requests, please use Live Chat and have your registered mobile number ready for verification. Full terms for each promotion are published on the Bonus & VIP page.